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Software Broker Services

MTR Dispatch System has created a variety of distinctive applications and platforms designed to streamline procedures for clients, partners, and employees.

nEMT Broker Complete Solution

MTR Dispatch System is a comprehensive brokerage firm specializing in the coordination of Non-Emergency Medical Transportation, Ambullete, Taxi Cab Services, and corporate transportation. We offer our customers and associates advanced technological solutions and clear, detailed reporting to uphold the highest standards of service excellence. The MTR Dispatch System’s sophisticated software platform expertly links members and providers in the healthcare sector, insurance firms, NEMT transportation services, and drivers.

Reservation

A trip booking is recorded on the MTR Dispatch System’s transport platform through a telephone call, website, application, or automated method.

Confirmation

MTR Dispatch System’s committed support staff scrutinizes and verifies particular journey particulars, guaranteeing that the booking data is precise, satisfies the traveler’s requirements, and is economically efficient.

Choosing Provider

Routers and dispatchers, leveraging their expertise and analytical tools, identify the most suitable transportation provider within the MTR Dispatch System’s network.

Trip Assignment

The MTR Dispatch System allocates a vehicle with a qualified driver to the designated pickup spot for the journey.

Allocation

All details regarding the journey from the transport service are immediately transmitted to the MTR Dispatch System.

Transportation

Upon the vehicle’s arrival, the MTR Dispatch System alerts the passenger, collects them, and transports them to their intended location.

Trip Monitoring

The journey is continuously overseen by the MTR Dispatch System team from start to finish, guaranteeing timely and successful completion of the transport service.

Feedback

MTR Dispatch System’s customer service team communicates with the passenger, driver, and facility to efficiently organize pick-ups and drop-offs, as well as to collect feedback.

Billing

Electronic billing automation for faster and efficient services. 

We comprehend what big city like NYC citizens need

MTR founders have an impressive experience in their business Miguel Pieter. is a former multiple NEMT Base owner in the greater NYC area, and has over 20 years of experience in the NEMT/Taxi Transportation industry.

The Essence Of MTR

Services We Provide

Customer CRM

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Sub-Brokering System

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Transportation Parnerts Module

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Transportation Parnerts Module

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Customers Feedback

“Even though I had develped my own software to meet my needs, I grew up with MTR and still keep them as a backup.”

Mr. Antonio V Fenix Car Service

 

“I was provided with a high level of service with an extremely pleasant employee, who gave me full support and care.”

Mrs. Sorilinda F.                  SDR Transportation Corp

“I want to express my personal gratitude to the person I dealt with. Have never met such attentive, decent and friendly staff. Thank you very much for your high professionalism in request processing.”

 Mr. Wilson T           Touring Car Service            

“Each person I had contact with was a real professional, full of empathy and patience. Your company provides a high level of service and I am grateful for this.”

Mr. Harvey Grossman DCAP Transport

Miss Simon

“Each person I had contact with was a real professional, full of empathy and patience. Your company provides a high level of service and I am grateful for this.”

Miss Joyce

“I was provided with a high level of service with an extremely pleasant employee, who gave me full support and care.”

Miss Maria

“I want to express my personal gratitude to the person I dealt with. Have never met such attentive, decent and friendly staff. Thank you very much for your high professionalism in request processing.”

FAQs